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COVID-19 Frequently Asked Questions

  • Can I come in for just a COVID-19 test?
    • When you come to TGH Urgent Care, you’ll be evaluated by one of our providers who will then administer the test, if applicable. Check in online prior to arriving using our ‘on my way‘ system.
  • Can I be prescribed an oral antiviral treatment if I was tested somewhere else?
    • When you come into any of our clinic locations, you’ll partner with a board-certified provider to discuss your healthcare needs and determine an appropriate care plan. Your provider and you may determine an oral antiviral treatment is the appropriate treatment plan.
  • What’s the cost of a COVID-19 test with insurance?
    • TGH Urgent Care accepts most insurance plans. For lab-work sent to a lab, the lab will send a bill for any outstanding patient responsibility. At the time of care, our ‘account on file’ program allows us to bill your insurance first to confirm if you are assigned any patient responsibility, to ensure accuracy in payment for our patients. If you have questions or concerns about whether your COVID-19 test will be covered, we recommend reaching out directly to your insurance to discuss your urgent care benefits. You will be billed for the office visit as well as the test as our providers need to evaluate your condition and together, collectively identify what type of testing and treatment is appropriate.
  • What’s the cost of a COVID-19 test if I’m uninsured?
    • Our self-pay discount rate is $195 for the visit with the provider. Any COVID test, either PCR or rapid antigen, will be charged separately.
  • Can I be tested for COVID-19 if it’s for travel purposes or I have no symptoms?
    • Many insurance plans do not cover a COVID-19 test for work, travel, or curiosity. For more information, we recommend calling your insurance to confirm your urgent care benefits.
  • What’s the typical wait time for COVID-19 testing with an On My Way check in?
    • We strive to get patients in and out of our facility as quickly as possible. However, we prioritize stabilizing emergency events first and wait times may vary due to the volume of patients at the clinics.
  • How do I know if I need a COVID-19 test?
  • How long does it take to get my test results?
    • COVID-19 rapid antigen test results will be ready the same day the test is administered. Results will be available in-office and through your patient portal (link to Patient portal URL). COVID-19 PCR tests are sent to the lab and typically are resulted within 3-5 days, depending on the lab. Results will be uploaded into MyChart for access and our team will call to advise of final results.
  • Does TGH Urgent Care offer COVID-19 Vaccines?
Why choose TGH Urgent Care powered by Fast Track for COVID-19 testing?

TGH Urgent Care is the ideal choice for COVID-19 testing due to several compelling reasons. Firstly, regardless of your vaccination status, COVID testing is crucial for everyone. By getting tested, you not only protect yourself but also safeguard those around you from potential transmission. At TGH Urgent Care powered by Fast Track, we offer convenient on-site COVID testing, ensuring you receive prompt results and peace of mind regarding your health status.
Moreover, our testing services go beyond just COVID-19. We also provide testing for Flu A/B and strep, illnesses that often exhibit similar symptoms to COVID-19. By including these additional tests, we can accurately diagnose your condition and ensure you receive appropriate treatment. This comprehensive approach sets TGH Urgent Care apart in the field of COVID-19 testing.
Additionally, TGH Urgent Care is committed to prioritizing your well-being and convenience. Our on-site testing eliminates the need for you to travel to different locations, enhancing accessibility and saving you time. Our skilled healthcare professionals are equipped with the latest testing technology, enabling efficient and accurate testing procedures.
Furthermore, TGH Urgent Care places great importance on providing a safe environment for all patients. We follow stringent sanitization protocols, ensuring that our facilities remain clean and hygienic. Your health and safety are our utmost priority, and we strive to create a comfortable and secure space for all individuals seeking testing services.
In conclusion, choosing TGH Urgent Care for COVID-19 testing offers numerous advantages. From prompt and reliable results to a comprehensive approach that includes testing for Flu A/B and strep, we are dedicated to meeting your needs. Our commitment to convenience, safety, and excellence in healthcare sets us apart as your top choice for COVID-19 testing.

Why does TGH Urgent Care provide two different COVID tests?

TGH Urgent Care provides two different COVID tests to ensure that patients receive the most accurate results possible while minimizing any disruptions to their daily lives. By offering a rapid test, TGH Urgent Care, can provide highly reliable results immediately. However, it is important to note that rapid tests may have a higher chance of producing false negatives. To address this, TGH Urgent Care also offers the RT-PCR COVID-19 Test, which is known for its higher accuracy in detecting the virus. By conducting both tests, TGH Urgent Care aims to provide patients with a comprehensive testing approach that combines the immediate results of a rapid test with the higher accuracy of the RT-PCR test, allowing individuals to make informed decisions while minimizing any potential delays or uncertainties.

We’re Taking Every Step to Keep You Safe!

  • Masks are recommended for all patients and visitors in our facilities.
  • We are diligently sanitizing every surface touched by a patient.

Check in online prior to arriving using our ‘on my way‘ system.

 

Employer Solutions

Our goal is to provide exceptional patient care with a strong return-to-work philosophy. We can help you control your healthcare costs by reducing emergency room visits. We are here to give you and your employees a convenient, quality-focused choice for all your occupational health and work injury management needs.

JOIN OUR TEAM

Available Positions

  • X-Ray Tech
  • MA
  • LPN
  • NP/PA
  • Medical Receptionist
  • Admin Support and more!

Announcement

Commitment to Responsible Prescribing Practices

We are committed to responsible antibiotic prescribing practices. Our goal is to adequately treat infections while protecting our community from the harmful effects of antibiotic resistant infections. TGH Urgent Care has earned the Antibiotic Stewardship Commendation Award from the Urgent Care Association due to our ongoing commitment to this goal.

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Downtown on Water Street Urgent Care

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Land O’ Lakes (NOW OPEN)

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Riverview Urgent Care

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Open 7 Days a week,
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South Tampa Urgent Care

3301 West Gandy Boulevard
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Open 7 Days a week,
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St. Petersburg 4th Street Urgent Care

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Tampa MLK Blvd (NOW OPEN)

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Seminole Urgent Care

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Trinity at Starkey Ranch

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Sun City Center Urgent Care

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Tyrone Urgent Care

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(813) 925-1903

Open 7 Days a week,
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Tarpon Springs Urgent Care

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(813) 925-1903

Open 7 Days a week,
8:00 a.m. to 8:00 p.m.

Wesley Chapel Urgent Care

5504 Gateway Blvd
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(813) 925-1903

Open 7 Days a week,
8:00 a.m. to 8:00 p.m.

Westchase Urgent Care

11969 Sheldon Rd
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(813) 925-1903

Open 7 Days a week,
8:00 a.m. to 8:00 p.m.

Locations

The wait was minimum and the PA was very understanding. The staff at the front desk could be a bit more friendly. Other than that, good overall experience.

Alexander C.
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CLEAN, CLEAN, CLEAN and very friendly!!!

Rosaria F.
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You dealt with my issue promptly and efficiently and i was on my way.

Stephen S.
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The staff was wonderful, very caring and truly cared about how I was.

Brandy P.
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The entire staff was so friendly & helpful. Our first visit here was quick, the office was very clean & they were great with my kids. We will be back for sure!

Sandra P.
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By far the nicest urgent care I've had the unfortunate opportunity to experience. The cleanliness and friendliness of this clinic are unmatched. - Sara S.

Sara S.
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Fast, quick, responsive, professional and courteous.

Melanie G.
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