Fast Quality Urgent Care: Myth or Reality

Urgent care centers have become a vital part of the healthcare system, offering an alternative to crowded emergency rooms and providing quick, quality care for non-life-threatening conditions. However, some still question whether urgent care can truly deliver both speed and quality. At TGH Urgent Care powered by Fast Track, we aim to dispel this myth and demonstrate how our services meet the highest standards of healthcare.

Myth-Busting: Common Urgent Care Misconceptions

Myth 1: Urgent Care is Only for Minor Issues

While urgent care centers are well-suited for minor injuries and illnesses, they can also handle more complex conditions that do not require emergency room attention. Our facilities are equipped to treat a wide range of medical issues, including:

  • Minor Injuries: Sprains, strains, minor fractures, cuts, and burns.
  • Illnesses: Colds, flu, sinus infections, ear infections, and strep throat.
  • Allergic Reactions: Mild to moderate allergic reactions and rashes.
  • Skin Conditions: Infections, rashes, and minor burns.
  • Digestive Issues: Nausea, vomiting, diarrhea, and mild abdominal pain.
  • Respiratory Problems: Asthma attacks, bronchitis, and pneumonia.
  • Other Conditions: Urinary tract infections, headaches, and minor eye injuries.

For a full list of our services and conditions, click here.

Myth 2: Urgent Care Lacks Qualified Professionals

At TGH Urgent Care powered by Fast Track, our medical professionals are highly qualified and experienced. Our team includes board-certified physicians, nurse practitioners, and physician assistants who have undergone rigorous training and have extensive experience in urgent and emergency care.

Myth 3: Urgent Care is Expensive

Urgent care is often more affordable than emergency room visits. At TGH Urgent Care powered by Fast Track, we offer competitive pricing and accept a wide array of insurance plans. Patients can get pricing on treatments at TGH Urgent Care powered by Fast Track by contacting one of our clinics. We provide detailed, itemized billing to ensure transparency and help patients understand the costs associated with their care.

Myth 4: Urgent Care is Impersonal

Unlike visits to an ER where time constraints might limit personal interaction, personalized care is a cornerstone of our practice at TGH Urgent Care powered by Fast Track. We take the time to understand each patient’s unique needs and provide individualized treatment plans. Our compassionate approach ensures that patients feel heard, valued, and cared for. This focus on personalized care sets us apart, offering a patient-centered experience even in urgent care settings.

Myth 5: Speed vs. Quality: A Common Misconception

One of the most common myths about urgent care is that speed comes at the expense of quality. This misconception likely stems from the fast-paced nature of urgent care services, where patients are often seen quickly, without the long wait times typical of emergency rooms or primary care offices. However, speed and quality are not mutually exclusive. At TGH Urgent Care powered by Fast Track, we prioritize both, ensuring that every patient receives swift, high-quality medical attention. Our commitment to excellence in healthcare drives us to blend efficiency with comprehensive care, fulfilling our mission to enhance patient outcomes while respecting their time.

Myth 6: Urgent Care Facilities Lack Modern Equipment

We believe that quality care requires quality facilities. Each of our over 19 locations in the Greater Tampa Bay area is equipped with state-of-the-art medical technology, ensuring accurate diagnoses and effective treatments. Our modern, clean, and comfortable clinics are designed to provide a welcoming environment for patients of all ages.

Myth 7: No Follow-Up Care Available

A common misconception is that urgent care centers do not provide follow-up care. At TGH Urgent Care powered by Fast Track, not only do we provide initial treatment, but we ensure continuity of care by offering follow-up instructions and, when necessary, referrals to specialists. This process ensures that every patient receives comprehensive treatment and guidance tailored to their specific health needs, promoting long-term wellness beyond the immediate visit.

Myth 8: Urgent Care Centers Don’t Keep Medical Records

Contrary to this myth, TGH Urgent Care powered by Fast Track maintains detailed medical records for all patients, just like a primary care provider. These records are crucial for continuity of care and are meticulously managed to be accessible for future visits and to other healthcare providers with patient consent. This systematic record-keeping enhances the quality of care and ensures that our medical team has full visibility into each patient’s medical history. If you have visited one of our clinics, you can access your medical record here.

Myth 9: Urgent Care is Only for Adults

TGH Urgent Care powered by Fast Track provides comprehensive care for all ages 3 months of age and older. Our staff is specifically trained to handle the unique healthcare needs of children, from infants to teenagers, making us a reliable and convenient option for families seeking immediate medical attention.

Myth 10: You Can’t Access Urgent Care If You Don’t Have Insurance

TGH Urgent Care powered by Fast Track serves all patients, regardless of their insurance status. We offer a variety of payment options, including Mastercard, Visa, American Express, and Discover. Additionally, we offer a special discounted visit charge of $235 to our uninsured patients.

Myth 11: Urgent Care Doesn’t Offer Preventive Services

Many assume urgent care is only for immediate problems. However, TGH Urgent Care powered by Fast Track offers a range of preventive care services such as physical exams and health screenings. These services are designed to help prevent illness before it starts and to manage ongoing health conditions, proving that urgent care can be a resource for health maintenance and not just emergency responses.

Myth 12: Long Wait Times Are Inevitable at Urgent Care

The belief that all urgent care centers have long wait times is incorrect. While some days and times are busier than others, such as weekends, early mornings, and late afternoons, we pride ourselves on our efficient service. As a way to streamline visits for our patients, we offer the On My Way System, which allows patients to fill out forms electronically for an expedited check-in to help expedite your visit and check in process at the clinic.

Frequently Asked Questions About Urgent Care

Urgent care centers are ideal for non-life-threatening conditions that still require timely treatment. You should consider urgent care if you need medical attention for any of the conditions listed above and cannot wait for a primary care appointment. However, for severe or life-threatening conditions such as chest pain, severe bleeding, difficulty breathing, or stroke symptoms, you should go to the emergency room immediately.

No, you do not need an appointment to visit TGH Urgent Care powered by Fast Track. Our facility accepts walk-in patients during our extended hours from 8:00 AM to 8:00 PM, 7 days a week. This flexibility ensures that you can receive the care you need when you need it without the long wait times often associated with emergency rooms. To further streamline your visit, you can use our “On My Way” system to fill out forms with all of the relevant information for an expedited check-in process when you arrive at the clinic. Click here to use the On My Way system.

One of the primary benefits of urgent care is the reduced wait times compared to emergency rooms. While wait times can vary depending on the number of patients and the severity of their conditions, we strive to see patients as quickly as possible. At TGH Urgent Care powered by Fast Track, our goal is to minimize your wait time and provide prompt, efficient care.

Most major insurance plans cover urgent care visits, but coverage can vary depending on your specific plan. At TGH Urgent Care powered by Fast Track, we accept a wide range of insurance providers and offer transparent pricing for those without insurance. Contact us if you do not see your insurance provider listed.

To ensure a smooth and efficient visit, we recommend bringing the following items:

  • Photo ID: For identification purposes.
  • Insurance Card: To verify your insurance coverage.
  • List of Medications: Including any prescription or over-the-counter medications you are currently taking.
  • Medical History: Any relevant medical records or information about past medical conditions and treatments.
  • Form of payment: If you are not covered by insurance, we accept the following forms of payment: Mastercard, Visa, American Express, and Discover.

If your condition requires follow-up care, our medical team will provide you with detailed instructions and recommendations. This may include scheduling a follow-up visit, referring you to a specialist, or coordinating care with your primary care physician. At TGH Urgent Care powered by Fast Track, we are committed to ensuring continuity of care and helping you achieve the best possible health outcomes.

TGH Urgent Care powered by Fast Track: Prioritizing Your Health with Fast, Quality Care

At TGH Urgent Care powered by Fast Track, we are dedicated to providing fast, high-quality care that meets the needs of our patients. Our experienced medical professionals, state-of-the-art facilities, and compassionate approach ensure that you receive the best possible care, whether you have a minor injury or a more complex condition. With over 19 convenient locations in the Greater Tampa Bay area, extended hours from 8:00 AM to 8:00 PM 7 days a week, and the On My Way System streamlining the check-in process, we make it easy to get the care you need when you need it. We are here to help you get back to what matters most—your health and well-being. Visit us today to experience the TGH Urgent Care powered by Fast Track difference.


The blogs presented by TGH Urgent Care in partnership with Fast Track are not a replacement for medical care and are exclusively intended for educational purposes. The content provided here should not be construed as medical guidance. If you are encountering any symptoms, we strongly recommend that you seek an appointment with a duly qualified medical practitioner at our nearest facility.

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Commitment to Responsible Prescribing Practices

We are committed to responsible antibiotic prescribing practices. Our goal is to adequately treat infections while protecting our community from the harmful effects of antibiotic resistant infections. TGH Urgent Care has earned the Antibiotic Stewardship Commendation Award from the Urgent Care Association due to our ongoing commitment to this goal.

By far the nicest urgent care I've had the unfortunate opportunity to experience. The cleanliness and friendliness of this clinic are unmatched. - Sara S.

Sara S.
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The entire staff was so friendly & helpful. Our first visit here was quick, the office was very clean & they were great with my kids. We will be back for sure!

Sandra P.
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The staff was wonderful, very caring and truly cared about how I was.

Brandy P.
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CLEAN, CLEAN, CLEAN and very friendly!!!

Rosaria F.
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The wait was minimum and the PA was very understanding. The staff at the front desk could be a bit more friendly. Other than that, good overall experience.

Alexander C.
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You dealt with my issue promptly and efficiently and i was on my way.

Stephen S.
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Fast, quick, responsive, professional and courteous.

Melanie G.
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