Share Your Experience: Recognition, Compliments & Patient Stories
We value hearing about your experience at TGH Urgent Care powered by Fast Track. Whether you want to recognize a team member, share a positive experience, or tell us how our care made a difference, your feedback helps us continue to grow and enhance the patient experience.
If you would like to share a compliment, recognize a staff member, or tell us your patient story, please fill out the form below. Your feedback is shared with the appropriate team members and leadership.
Submit Feedback
At TGH Urgent Care powered by Fast Track, we are committed to delivering safe, compassionate, and high‑quality care to every patient. If you have feedback about your experience, we want to hear from you.
You may share your feedback by filling out the form below.
The Patient Experience team is available Monday through Friday, 8 a.m. to 4 p.m. This complaint form is for non‑emergent matters only, and our team will respond within three business days. If you are experiencing a life threatening emergency please call 911. If you need immediate assistance regarding your visit, please call 813-925-1903 and ask to speak with an agent.
We take every concern seriously and will work diligently to address your issue in the appropriate manner.