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Requesting Medical Records

Click Here to Download Patient Medical Records Request or Release Form 

Requesting Personal Medical Records

Patients are welcome to request records by calling, using their patient portal, coming into any of our convenient locations, emailing a signed request form to medicalrecords@fasttrackurgentcare.com or faxing a signed request form to 813-749-8370.

Requesting Medical Records for a Mutual Patient (Primary Care Providers or Specialists)

For primary care or specialist requests for medical records, please email your request to medicalrecords@fasttrackurgentcare.com or send your request via fax to 813-749-8370.

3rd Party Requests for Medical Records

TGH Urgent care powered by Fast Track will now be fulfilling billing record requests electronically via ChartSwap, www.ChartSwap.com.

ChartSwap is a HIPAA compliant platform launched to facilitate electronic medical and billing record exchange between medical providers and law firms, and other requesting parties. It’s free to register and requestors can use ChartSwap to request, track, pay for and download records.

To submit requests via ChartSwap.com use the following steps.

  1. Register at http://www.chartswap.com/register as a Record Requestor;
  2. Sign in and Search for a Provider, Enter Request Details, then Upload Supporting Documents;
  3. Once your request has been reviewed and records are available, you will receive a notification and invoice, which you can pay with a check or credit or debit card.

If a request has been mailed/faxed, you will receive a secure email notification when your request has been updated. Simply follow the link in the invite to register and view invoices, records or messages related to your request. If you do not wish to register, please contact ChartSwap or the provider and the request will be fulfilled outside of ChartSwap.

Please contact ChartSwap directly at 855-879-7927 if your firm needs to register more than one user or if you would like to schedule training for your employees.

Coronavirus Information & Resources

COVID-19 Test to Treat

TGH Urgent Care powered by Fast Track has partnered with the Florida Department of Health (FDOH) to offer oral COVID-19 antiviral treatments for those who qualify. These treatments are being offered at all TGH Urgent Care locations throughout the Tampa Bay area.

Sign-On Bonus Eligible for Certain Positions

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Available Positions

  • X-Ray Tech
  • MA
  • Clinical Regional Office Supervisor
  • Medical Receptionist
  • LPN
  • Recruiter and more!

Announcement

Commitment to Responsible Prescribing Practices

We are committed to responsible antibiotic prescribing practices. Our goal is to adequately treat infections while protecting our community from the harmful effects of antibiotic resistant infections. TGH Urgent Care has earned the Antibiotic Stewardship Commendation Award from the Urgent Care Association due to our ongoing commitment to this goal.

Meet Our Support Team

Christina Bowman

Medical Records Supervisor

4th Street St. Petersburg

4949 4th Street North
St. Petersburg FL

(813) 925-1903

Open 7 Days a week,
8:00 a.m. to 8:00 p.m.

Apollo Beach

6182 North U.S. Highway 41
Apollo Beach FL

(813) 925-1903

Open 7 Days a week,
8:00 a.m. to 8:00 p.m.

Brandon

799 West Lumsden Road
Brandon FL 33511

813-925-1903

Open 7 Days a week,
8:00 am to 8:00 pm

Carrollwood

4505 Gunn Highway
Tampa FL 33624

(813) 925-1903

Open 7 Days a week,
8:00 a.m. to 8:00 p.m.

Downtown at The Heights

303 W Palm Ave
Tampa FL 33602

(813) 925-1903

Open 7 Days a week,
8:00 a.m. to 8:00 p.m.

Downtown on Water Street

564 Channelside Drive
Tampa FL 33602

(813) 925-1903

Open 7 Days a week,
8:00 a.m. to 8:00 p.m.

Fish Hawk

5464 Lithia Pinecrest Road
Lithia Florida 33547

813-925-1903

Open 7 Days a week,
8:00 a.m. to 8:00 p.m.

Riverview

11406 U.S. 301 S
Riverview FL 33578

(813) 925-1903

Open 7 Days a week,
8:00 a.m. to 8:00 p.m.

Seminole

7601 Seminole Boulevard
Seminole FL 33772

(813) 925-1903

Open 7 Days a week,
8:00 a.m. to 8:00 p.m.

South Tampa

3301 West Gandy Boulevard
Tampa FL 33611

(813) 925-1903

Open 7 Days a week,
8:00 a.m. to 8:00 p.m.

Sun City Center

16521 U.S. Highway 301
Wimauma FL 33598

813-925-1903

Open 7 Days a week,
8:00 a.m. to 8:00 p.m.

Tarpon Springs

40545 US Hwy 19 N unit a
Tarpon Springs FL 34689

(813) 925-1903

Open 7 Days a week,
8:00 a.m. to 8:00 p.m.

Trinity at Starkey Ranch

13531 State Road 54
Odessa FL 33556

(813) 925-1903

Open 7 Days a Week
8:00 a.m. to 8:00 p.m.

Tyrone

3251 66th St N
Saint Petersburg FL 33710

(813) 925-1903

Open 7 Days a week,
8:00 a.m. to 8:00 p.m.

Wesley Chapel

5504 Gateway Blvd
Wesley Chapel FL 33544

(813) 925-1903

Open 7 Days a week,
8:00 a.m. to 8:00 p.m.

Westchase

11969 Sheldon Rd
Tampa FL 33626

(813) 925-1903

Open 7 Days a week,
8:00 a.m. to 8:00 p.m.

Locations

You dealt with my issue promptly and efficiently and i was on my way.

Stephen S.
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The wait was minimum and the PA was very understanding. The staff at the front desk could be a bit more friendly. Other than that, good overall experience.

Alexander C.
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The staff was wonderful, very caring and truly cared about how I was.

Brandy P.
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Fast, quick, responsive, professional and courteous.

Melanie G.
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By far the nicest urgent care I've had the unfortunate opportunity to experience. The cleanliness and friendliness of this clinic are unmatched. - Sara S.

Sara S.
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The entire staff was so friendly & helpful. Our first visit here was quick, the office was very clean & they were great with my kids. We will be back for sure!

Sandra P.
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CLEAN, CLEAN, CLEAN and very friendly!!!

Rosaria F.
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