Skip The Wait: Insider Tips For Faster Urgent Care Visits

Unexpected illness or injury can occur at any time, and the last thing you want is to wait in a crowded waiting room. At TGH Urgent Care powered by Fast Track, we understand the importance of receiving prompt, efficient, and compassionate care. With 19+ walk-in clinic locations across the greater Tampa Bay area, we are dedicated to providing quick, easy, and affordable healthcare solutions. With over 19 locations across the Greater Tampa Bay Area open for walk-ins from 8 AM to 8 PM, seven days a week, we’re here to serve you faster and better.

Choose the Right Day and Time

Choosing the right day and time is a crucial factor in minimizing your wait time at our urgent care centers. By planning your visit strategically, you can ensure a quicker and more efficient experience.

Early Mornings

Arriving early, right when we open at 8 AM, can often mean shorter wait times. This is particularly true on weekdays when fewer people are likely to come in compared to weekends. Many people tend to visit urgent care later in the day after work or school, so by arriving early, you can be among the first to be seen.

Midweek Visits

Tuesdays and Wednesdays are typically less crowded compared to Mondays and Fridays, which often see a surge in patient visits. Many people delay seeking care over the weekend, leading to a rush on Mondays. By visiting in the middle of the week, you can avoid these peak times and enjoy a quicker visit.

Avoid Peak Hours

Late afternoons and early evenings tend to be busier as people come in after work or school. If possible, plan your visit during mid-morning or early afternoon. These times are generally quieter, allowing for a faster check-in and shorter wait time.

Utilize the On My Way System

To streamline your visit, TGH Urgent Care powered by Fast Track offers the On My Way System. This convenient and easy-to-use platform allows you to fill out necessary forms electronically before arriving at the clinic, expediting the check-in process.

  1. Pre-Visit Check-In: The On My Way system enables you to complete your check-in process online. You can provide personal information, medical history, and the reason for your visit from the comfort of your home. This step eliminates the need to fill out paperwork in the clinic, saving you time upon arrival.
  2. Expedited Check-In: Having your information pre-filled means that our staff can quickly verify your details upon arrival, allowing you to see a healthcare provider sooner. This streamlined process reduces the time spent in the waiting room and helps you receive care more quickly.

The On My Way System is easy to use and will allow you to focus on what really matters when you arrive at the clinic nearest to you: getting the care you need quickly. Don’t wait to arrive to fill out all of your relevant information, take advantage of the On My Way System!

Evaluate Your Symptoms

Understanding whether your symptoms require urgent care or emergency care can save you time and ensure you receive the appropriate level of care. Knowing where to go can significantly impact the efficiency of your visit.

Urgent Care Symptoms

Urgent care is appropriate for minor injuries and illnesses that are not life-threatening but still require prompt attention. These symptoms include:

  • Minor injuries like sprains, strains, minor fractures, and cuts that may need stitches.
  • Mild to moderate illnesses such as sore throats, ear infections, and urinary tract infections.
  • Non-life-threatening conditions like flu symptoms, fevers, and rashes.

Emergency Room Symptoms

More severe symptoms that require immediate attention in an emergency room include:

  • Chest pain or difficulty breathing.
  • Severe abdominal pain or sudden and severe headaches.
  • Loss of consciousness or major trauma and bleeding.

By accurately evaluating your symptoms, you can ensure you’re seeking care from the appropriate facility, thereby reducing unnecessary wait times and receiving the right care quickly.

Bring the Right Documents

Having all the necessary documents ready can significantly expedite your visit to TGH Urgent Care powered by Fast Track. Here’s what you should bring:

  1. Valid Photo ID: A government-issued photo ID is necessary for identification purposes.
  2. Insurance Card: Ensure you have your insurance card with you. This helps our staff process your insurance information quickly and accurately. At TGH Urgent Care powered by Fast Track, we accept a wide range of insurances. For a full list, click here.
  3. Medical Records and Medication List: If you have chronic conditions or a history of specific health issues, bringing a brief medical history summary can be beneficial. Also, list any medications you are currently taking, including dosages and frequency.
  4. Relevant Medical Information: If applicable, bring any recent medical records or test results related to your current condition. This information can help your healthcare provider make informed decisions about your care.

Call Ahead for Real-Time Information on Wait Times

While our On My Way system helps streamline your visit, you can also call ahead to get real-time information on current wait times at our various locations. By contacting the nearest TGH Urgent Care powered by Fast Track clinic, you can find out the expected wait time and plan your visit accordingly. This allows you to choose a location with the shortest wait and arrive prepared, ensuring a faster and more efficient visit. Our staff is always ready to provide you with up-to-date information and assist you in making your urgent care experience as smooth as possible.

Save Time with TGH Telehealth

TGH Virtual Health offers on-demand virtual urgent care and behavioral health services, available 24/7, so you can receive medical care for non-emergency conditions without leaving where you are. Whether you’re at home, at work, or on the go, our telehealth service ensures you get the care you need promptly.

How It Works

  • Access: Use your computer or download the TGH Virtual Health app on your Apple or Android device.
  • Setup: New patients create a profile and complete a brief questionnaire.
  • Consultation: Request a visit and speak face-to-face with a provider via live, high-definition video within minutes.

Conditions Treated

  • Common cold
  • Flu
  • Asthma
  • Bronchitis
  • Sore throat
  • Rashes
  • Earaches
  • Eye infections
  • Body aches and pains
  • And many other conditions

Using TGH Virtual Health can save you a significant amount of time by eliminating the need to travel to a clinic, allowing you to get prescriptions sent directly to your pharmacy, and offering follow-up care suggestions—all for a more affordable cost compared to a hospital emergency room visit.

TGH Urgent Care powered by Fast Track: Your Partner in Health

With over 19 locations in the greater Tampa Bay area, TGH Urgent Care powered by Fast Track is committed to providing quick, easy, affordable, and compassionate care. Our team of experienced healthcare professionals is dedicated to helping you get back on your feet as soon as possible. We offer a wide range of comprehensive services including treatment for minor injuries and illnesses, diagnostic testing, physical exams, and more. Our clinics are conveniently located in Hillsborough, Pinellas, and Pasco counties, making it easy to find a clinic near you, whether you are at home, at work, or on the go. At TGH Urgent Care powered by Fast Track, we strive to provide care that addresses your health needs promptly and effectively, all delivered with the compassion and respect you deserve, ensuring a positive healthcare experience.


The blogs presented by TGH Urgent Care in partnership with Fast Track are not a replacement for medical care and are exclusively intended for educational purposes. The content provided here should not be construed as medical guidance. If you are encountering any symptoms, we strongly recommend that you seek an appointment with a duly qualified medical practitioner at our nearest facility.

Employer Solutions

Our goal is to provide exceptional patient care with a strong return-to-work philosophy. We can help you control your healthcare costs by reducing emergency room visits. We are here to give you and your employees a convenient, quality-focused choice for all your occupational health and work injury management needs.


Available Positions

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Commitment to Responsible Prescribing Practices

We are committed to responsible antibiotic prescribing practices. Our goal is to adequately treat infections while protecting our community from the harmful effects of antibiotic resistant infections. TGH Urgent Care has earned the Antibiotic Stewardship Commendation Award from the Urgent Care Association due to our ongoing commitment to this goal.

Fast, quick, responsive, professional and courteous.

Melanie G.
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The staff was wonderful, very caring and truly cared about how I was.

Brandy P.
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The wait was minimum and the PA was very understanding. The staff at the front desk could be a bit more friendly. Other than that, good overall experience.

Alexander C.
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You dealt with my issue promptly and efficiently and i was on my way.

Stephen S.
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CLEAN, CLEAN, CLEAN and very friendly!!!

Rosaria F.
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By far the nicest urgent care I've had the unfortunate opportunity to experience. The cleanliness and friendliness of this clinic are unmatched. - Sara S.

Sara S.
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The entire staff was so friendly & helpful. Our first visit here was quick, the office was very clean & they were great with my kids. We will be back for sure!

Sandra P.
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