Urgent Care 101: Answers to the Most Frequently Asked Questions

When life takes an unexpected turn, and your health is suddenly in question, the last thing you want is confusion. Whether it’s a high fever that strikes in the middle of the night, a sprained ankle from a weekend game, or a persistent sore throat that won’t go away, these situations demand immediate attention. But where should you turn? For many, urgent care offers a lifeline—a place where medical concerns are addressed quickly, professionally, and without the long waits of an emergency room. But what exactly is urgent care, and how do you know if it’s the right choice for you? At TGH Urgent Care powered by Fast Track, we are here to make that choice easier.

Urgent care is designed to provide fast, quality care for a wide range of non-life-threatening medical conditions. But we know that even the term “urgent care” can lead to questions. That’s why we’re here to answer the most frequently asked questions about urgent care—questions that can help you understand your options, make confident decisions about your health, and know exactly when to visit us.

What Is Urgent Care, and When Should You Use It?

Urgent care is a bridge between primary care and the emergency room. It’s a place you can visit when your regular doctor isn’t available, but your condition doesn’t warrant a trip to the ER. Think of it as the perfect solution for medical concerns that are too serious to wait but not severe enough to be considered life-threatening.

If you have a sudden illness like the flu, a painful ear infection, or a minor cut that may need stitches, urgent care is your go-to option. At TGH Urgent Care powered by Fast Track, we offer comprehensive care for a wide range of illnesses and injuries, from sore throats and skin rashes to minor fractures and infections. Our goal is to make quality healthcare accessible when you need it most—no appointment necessary.

For a full list of our treatments and services, click here.

Do I Need an Appointment for Urgent Care?

No, you don’t need an appointment to visit TGH Urgent Care powered by Fast Track. One of the greatest advantages of urgent care is its walk-in availability. We know that life doesn’t always go according to plan, and health issues rarely wait for a convenient time. That’s why our doors are open seven days a week, from 8 a.m. to 8 p.m., making it easy for you to get the care you need without the stress of scheduling.

But we also offer something extra—our Save My Spot e-Check-in system. This convenient online tool allows you to fill out your forms electronically, so you can check in faster when you arrive. It’s one of the many ways we prioritize your time and well-being.

What Conditions Can Be Treated at Urgent Care?

Urgent care can handle a wide range of medical concerns, and at TGH Urgent Care powered by Fast Track, we are equipped to treat an extensive list of conditions. Whether you are dealing with a respiratory infection, a sprained ankle, or a persistent cough, our experienced healthcare providers are here to help.

Our services cover everything from flu symptoms, sore throats, and ear infections to minor cuts, burns, allergic reactions, and simple fractures. We also provide X-rays, lab testing, and physicals for work, school, and sports. With our team of skilled medical professionals, you can trust that you are receiving top-notch care without the stress of a long ER visit.

How Long Will I Wait at Urgent Care?

One of the biggest advantages of choosing urgent care is the shorter wait times. At TGH Urgent Care powered by Fast Track, we understand that when you are feeling unwell, every minute matters. That’s why we work to get you seen as quickly as possible. Our Save My Spot e-Check-in allows you to reduce your wait time even further, letting you reserve your place in line before you even arrive.

Our goal is to provide efficient, quality care without the long delays you might experience in an emergency room. Our experienced medical team is dedicated to ensuring that you are evaluated, treated, and back on your feet in no time.

Can I Use Insurance at Urgent Care?

Absolutely. At TGH Urgent Care powered by Fast Track, we accept a wide range of insurance plans to ensure our services are accessible to as many patients as possible. We understand that healthcare can be expensive, and using your insurance can significantly reduce your out-of-pocket costs. If you’re not sure whether your insurance plan is accepted, click here to see what insurances we do accept. If your insurance is not listed, please call our office and we will be happy to verify if we are in-network with your plan. 

For patients without insurance or those whose insurance is out of network, we offer a discounted self-pay rate of $235 for a standard visit. Please note that any additional tests or procedures needed for your care may incur separate charges. We encourage all patients to be seen by our board-certified providers to ensure accurate diagnosis, personalized treatment, and a clear understanding of any associated costs.

What If I Need Follow-Up Care?

Sometimes, an urgent care visit is just the first step toward recovery. If you need follow-up care, such as a referral to a specialist, we can guide you in the right direction. Our team will ensure that you leave with clear instructions for your next steps, whether that means scheduling a follow-up appointment, taking prescribed medications, or receiving further diagnostic testing.

At TGH Urgent Care powered by Fast Track, our commitment to your health doesn’t end when you leave our facility. We make sure you have the information and support you need to continue your recovery with confidence.

Can Urgent Care Provide Prescription Medications?

Yes, urgent care can provide prescription medications when they are necessary for your treatment. At TGH Urgent Care powered by Fast Track, our experienced healthcare providers assess your condition and determine the most effective course of treatment. If a prescription is needed—whether it’s an antibiotic for an infection, an antiviral for the flu, or a pain reliever for a sprain—we can provide the prescription right away.

We understand that managing your health shouldn’t be complicated, so we aim to make the process as smooth as possible. In many cases, you can have your prescription sent directly to your preferred pharmacy, allowing you to pick it up quickly on your way home. Our goal is to ensure you leave with the care plan and medication you need to start feeling better.

Can I Bring My Child to Urgent Care?

Absolutely. TGH Urgent Care powered by Fast Track is a family-friendly urgent care provider, and we are fully equipped to care for patients ages 3 months and older. We understand that children have unique medical needs, and our compassionate team is trained to provide gentle, effective care that puts both kids and parents at ease.

From treating common childhood illnesses like ear infections, sore throats, and rashes to providing injury care for sprains or minor cuts, we are here to help your child feel better fast. Our goal is to provide a comforting, stress-free experience, making sure your little one receives the care they need without the long wait times of an emergency room.

Can Urgent Care Help with Sports Injuries?

Yes, urgent care is an excellent option for treating many common sports injuries. Whether you twisted your ankle during a soccer game, strained a muscle at the gym, or took a hard fall while playing basketball, TGH Urgent Care powered by Fast Track is here to help. Our experienced healthcare providers can quickly evaluate your injury, perform necessary diagnostic tests like X-rays, and recommend the right treatment—whether that’s rest, a brace, or a referral for further care.

We understand how important it is to get back to your favorite activities, so our goal is to help you recover quickly and safely. Our convenient locations and extended hours mean you never have to wait long to get the care you need, keeping you on track for a fast and full recovery.

 

Experience Quick, Reliable Care When You Need It Most with TGH Urgent Care powered by Fast Track 

Your health is important, and when an unexpected illness or injury arises, you deserve care that is fast, professional, and convenient. That’s exactly what we provide at TGH Urgent Care powered by Fast Track. Our team is here to help you through life’s health challenges with compassionate, expert care you can trust.

If you or your loved ones ever need urgent care, remember that we have 20 locations across the Greater Tampa Area, all open seven days a week, from 8 a.m. to 8 p.m. With our Save My Spot e-Check-in system, you can complete your forms electronically, making your check-in even faster. Don’t let a minor injury or illness slow you down—visit TGH Urgent Care powered by Fast Track and get the care you need when you need it.