Technology At Urgent Care: How It’s Shaping Modern Medicine

The healthcare landscape is continuously evolving, and urgent care centers are at the forefront of this transformation. In today’s fast-paced world, technology is playing a pivotal role in reshaping how healthcare is delivered. At TGH Urgent Care powered by Fast Track, we leverage advanced technologies to provide quick, easy, affordable, and compassionate care across over 19 locations in the greater Tampa Bay area.

Electronic Health Records (EHRs)

Electronic health records (EHRs) have become an integral part of modern healthcare. EHRs are digital versions of patients’ paper charts and offer a comprehensive view of a patient’s medical history, treatments, and ongoing care. The adoption of EHRs in urgent care centers has numerous benefits:

Improved Patient Care

EHRs enhance the quality of care by providing healthcare providers with immediate access to a patient’s medical history. This access is crucial in urgent care settings where time is of the essence. With EHRs, providers can quickly review past diagnoses, medications, allergies, and other critical information, leading to more accurate and timely treatment decisions.

Increased Efficiency

The transition from paper records to EHRs has significantly increased efficiency in urgent care centers. EHRs streamline administrative tasks such as patient registration, billing, and scheduling. This efficiency translates to shorter wait times and a more streamlined patient experience, allowing our staff to focus more on patient care and less on paperwork.

Accessibility for All

TGH Urgent Care powered by Fast Track is committed to making healthcare accessible to all patients, including those with disabilities. Our electronic health records and online systems are designed to be user-friendly and compliant with accessibility standards, ensuring that all patients can easily access and manage their health information.

Advanced Diagnostic Tools

Advancements in diagnostic technology have significantly improved the accuracy and speed of diagnoses in urgent care settings. At TGH Urgent Care powered by Fast Track, we utilize a range of advanced diagnostic tools to provide the best possible care:

Point-of-Care Testing

Point-of-care testing (POCT) allows for rapid diagnostic testing at the time and place of patient care. These tests can provide immediate results for conditions such as strep throat, influenza, and urinary tract infections. The quick turnaround time enables our providers to diagnose and treat patients promptly, reducing wait times and improving patient outcomes.

Imaging Technology

Advanced imaging technologies, such as digital X-rays and ultrasound, play a critical role in urgent care diagnostics. Digital X-rays offer several advantages over traditional film X-rays, including faster image processing, enhanced image quality, and the ability to easily share images with other healthcare providers. Ultrasound technology provides real-time imaging that can aid in the diagnosis of various conditions, from abdominal pain to musculoskeletal injuries.

Laboratory Services

In-house laboratory services are essential for providing timely and accurate diagnoses. At TGH Urgent Care powered by Fast Track, we offer a wide range of lab tests, including blood work, urinalysis, and cultures. Having these services on-site allows for quick turnaround times, enabling our providers to make informed treatment decisions without delay.

Embracing the Future of Urgent Care

On My Way System

To enhance the patient experience, TGH Urgent Care powered by Fast Track has implemented the On My Way System. This innovative system encourages patients to fill out forms electronically through the On My Way e-Check in for an expedited check-in process. By completing these forms online before arriving at the clinic, patients can save valuable time and reduce their wait times.

Benefits of On My Way System

  • Convenience: You can fill out necessary forms from the comfort of your home. This eliminates the need to arrive early to complete paperwork and reduces stress, especially for those with busy schedules or mobility issues.
  • Efficiency: Our streamlined check-in process significantly reduces waiting times at the clinic. By having your information readily available, we can minimize administrative tasks, allowing our staff to focus more on your care and less on paperwork.
  • Enhanced Experience: The On My Way System contributes to a smoother and more pleasant experience. By reducing wait times and streamlining the administrative process, you spend less time in the waiting room and more time receiving the care you need.

Walk-ins for urgent care services are always welcomed without an online check-in from 8 AM to 8 PM, seven days a week. All patients will be evaluated by a provider to determine appropriate care and testing. We prioritize stabilizing emergency events first, and wait times may vary due to the volume of patients at the clinics.

Telehealth Services

In addition to in-person care, TGH Urgent Care powered by Fast Track offers comprehensive telehealth services. TGH Virtual Health provides on-demand virtual urgent care and virtual behavioral health services, ensuring you can get the care you need when you need it. Available 24 hours a day, seven days a week, our virtual urgent care providers can assist you with medical care for non-emergency conditions whether you’re sitting at home, busy at work, or traveling.

You can access this telehealth service developed by Tampa General Hospital and Teladoc on your computer or by downloading an app on your Apple or Android smartphone or tablet. Within minutes, you will be able to speak face-to-face via live, high-definition video with a provider.

What Conditions are Treated Through Virtual Urgent Care?

Some of the non-emergency conditions that you can seek professional treatment for using TGH Virtual Health include:

  • Common cold
  • Flu
  • Asthma
  • Bronchitis
  • Sore throat
  • Rashes
  • Earaches
  • Eye infections
  • Body aches and pains
  • And many other conditions

How Does Virtual Urgent Care Work?

To schedule a virtual urgent care visit, log in to TGH Virtual Health on your browser or download the app on your mobile device. If you’re a new patient, you will need to set up your profile and complete a brief questionnaire. When ready, request a visit with an on-call provider.

During your virtual urgent care visit, your provider can prescribe any medications that may be needed. The prescription will be sent directly to your pharmacy, where you can pick it up at your convenience. What’s more, your provider will make follow-up care suggestions, so you know the next steps of your treatment.

Embracing the Future of Urgent Care

As technology advances, the future of urgent care looks promising. At TGH Urgent Care powered by Fast Track, we are committed to providing the best possible care by staying at the forefront of these advancements. Remember to utilize our On My Way System before visiting so that you can fill out forms online before arriving, ensuring an expedited check-in process. We are open from 8 am to 8 pm, seven days a week, making it convenient for you to receive the care you need when you need it.

Our dedication to technological innovation improves patient outcomes, enhances efficiency, and provides a seamless healthcare experience. By embracing these advancements, we ensure our patients receive the highest standard of care. Whether you need urgent care for a minor injury, a virtual consultation for a non-urgent issue, or access to advanced diagnostic services, TGH Urgent Care powered by Fast Track is here for you. With over 19 locations in the greater Tampa Bay area, we are committed to providing quick, easy, affordable, and compassionate care to our community.


The blogs presented by TGH Urgent Care in partnership with Fast Track are not a replacement for medical care and are exclusively intended for educational purposes. The content provided here should not be construed as medical guidance. If you are encountering any symptoms, we strongly recommend that you seek an appointment with a duly qualified medical practitioner at our nearest facility.

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Commitment to Responsible Prescribing Practices

We are committed to responsible antibiotic prescribing practices. Our goal is to adequately treat infections while protecting our community from the harmful effects of antibiotic resistant infections. TGH Urgent Care has earned the Antibiotic Stewardship Commendation Award from the Urgent Care Association due to our ongoing commitment to this goal.

The entire staff was so friendly & helpful. Our first visit here was quick, the office was very clean & they were great with my kids. We will be back for sure!

Sandra P.
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CLEAN, CLEAN, CLEAN and very friendly!!!

Rosaria F.
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The staff was wonderful, very caring and truly cared about how I was.

Brandy P.
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By far the nicest urgent care I've had the unfortunate opportunity to experience. The cleanliness and friendliness of this clinic are unmatched. - Sara S.

Sara S.
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Fast, quick, responsive, professional and courteous.

Melanie G.
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You dealt with my issue promptly and efficiently and i was on my way.

Stephen S.
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The wait was minimum and the PA was very understanding. The staff at the front desk could be a bit more friendly. Other than that, good overall experience.

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